FREQUENTLY ASKED QUESTIONS
Yes, we work with large quantity orders and hospitality orders. Reach out to us so we can work with your team to find the best solution for your project.
If your product has a defect or needs to be exchanged you must do it within 30 days of receiving your order. No returns will be accepted after 30 days or if the product has been installed.
To ensure you’ve received all the correct components, please plan the installation of your product within the first 30 days of receiving your order in case you need any exchanges or additional items for installation. Returns will be subject to a 25% restocking fee and exchanges will be subject to a 20% restocking fee. Custom orders are not returnable. More information about returns.
All free shipping will be shipped via ground shipping or freight shipping. Ground shipping/freight shipping will deliver your product to your door or to the “curb” for large items. It is the consumer’s responsibility to arrange for installation and delivery beyond the curb. Please do not schedule the installation for your item(s) until they have arrived.
Expedited shipping options may be available for an additional fee. Expedited shipping may be limited due to the weight of certain products. If you require expedited shipping please contact us.
The colors on our website represent an approximate color and we cannot guarantee the finish color. Due to screen limitations, colors seen here may not accurately reflect painted colors.